Theatre Visit Guidelines

Before the Performance

We kindly ask all spectators to arrive at the Theatre on time since all the performances will begin precisely at the time mentioned on your ticket; entering the hall after the third bell is prohibited.

The first call is rung 15 minutes before the beginning of the Large Hall performance, the second call – 10 minutes, and the third call – 5 minutes before the start of the performance. 

The main theatre entrance is open 1 hour before the beginning of a performance.

There is a public cafe available before the performance and during the intermission.

You can leave your coats in the cloakroom on the ground floor of the Theatre. The Dailes Theatre administration is not responsible for any personal belongings left in the cloakroom. The fine for a lost cloakroom token is 10 euros.

Show programs can be purchased at the entrances to the halls and at the sales point in the first-floor lobby either before the performance or during the intermission. Card and cash payments are accepted.  

If you wish to give flowers or gifts to the artists, you may leave them on the table next to the stand where show programs are sold. Please include a card with the artist’s name. Your flowers will be presented on stage after the performance, and gifts will be delivered backstage. You may also hand flowers and gifts to artists during the curtain call. For guest performances, flowers and gifts can only be presented in person by you.

Performances at the Dailes Theatre take place in Large Hall, Small Hall and in Dailes Garden. To find the right hall for each performance, please follow the signs or ask the front-of-house staff for assistance.

No food or drinks is allowed in the halls.

Individuals visibly under the influence of alcohol and/or drugs will not be permitted into the hall.

Smoking is strictly prohibited on the premises of Dailes Theatre.

It is prohibited to bring pets into the premises of the Dailes Theatre. For bringing Support Dogs into the theatre, please notify the administration beforehand.

Purchased tickets are non-returnable and non-changeable, except in cases when the show has been cancelled or its date has been changed.

You must keep the purchased ticket with you until the end of the show. Front-of-house staff reserves the right to ask for it to be produced at any time.

During the Performance

We kindly ask you to turn off your mobile phones and other devices during the performance. The sounds and lights they produce can disrupt the artists and other spectators. Even when set to silent mode, your phone may still impact the quality of the performance. Thank you for your cooperation.

All types of photography, video, and audio recording are allowed only with the explicit permission of the Dailes Theatre administration.

During the Intermission

The start time of the intermission will be indicated on digital screen in the lobby.

If you wish to leave the premises of the Theatre during the intermission, please ask for a special intermission ticket. This ticket should be handed back to a staff member upon your return.

Thank you!